State Farm® Insurance Agent Bekka Carlson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
xerxes
October 1, 2024
"This one is so good, they answer right away, and take care and solve my problems, I recommend 100%"
"Thanks so much for your feedback! We always try to take care of customers in a timely manner! Appreciate you being a customer!"
Phil
September 16, 2024
"The staff are very friendly, patient and kind. I recommend this office."
"Hi Phil! Thanks so much for the feedback we value and appreciate clients like you "
Elizabeth Hankammer
May 2, 2024
"Becka Carlson and her office staff were great by finding the best insurance for my needs. I greatly recommend this office."
"Hi Elizabeth! Thank you so much for the feedback. We appreciate you!"
Thyson Virginia
March 21, 2024
"Very helpful from the beginning!!! And cheaper than my old insurance with better coverage! 💯 percent recommend!"
"Hi Thyson, thanks for the feedback. We enjoy helping people like you "
Martha Ball
November 17, 2023
"They were very patient and professional. They took time to answer my questions. I would highly recommend them to others."
"Hi Martha! Thanks for the feedback. We appreciate your confidence in us! We also appreciate you! "
Wesley Garlick
November 8, 2023
"I recommend them to anyone. I walked in and felt like I have known them for years. Fun friendly staff."
"Hi Wesley! We HAVE known each other for years now! Time is flying, but we always enjoy and appreciate you and feel the same about feeling like we have known you forever! Thanks for the review!!"
Maria Haberle
July 11, 2023
"Nothing but amazing service with this agency. Always attentive, friendly, quick, and knowledgeable. The insuring process can be kind of a pain but they truly make it so easy and you always have a great person to talk to while going through the motions."
"Maria, we so appreciate this feedback.. we really appreciate you!!"
Michael Tassler
February 3, 2023
"Becky was the best! Answered all my questions, knew the right solutions, and set me up with a policy in minutes. Knowledgeable, friendly, welcoming. Absolutely great service. Unqualified recommendation to do business with the Bekka Carlson agency."
"Thank you Michael! We appreciate the feedback and we appreciate you choosing to do business with our agency!"
Tabatha Salas
August 22, 2022
"Becky was simply amazing and so welcoming. Years of experience in this office to help make sure your are covered and protected."
"Thank you Tabatha! We appreciate you!"
Lilianne Sanchez
May 10, 2022
"Excellent agents, always there when we need it."
"Hi Lilianne - we really appreciate you as a customer and the feedback of the agency. Thanks for working with us!"
Cassidy Heacock
April 25, 2022
"Super happy with the customer service at State Farm. I had them for about three years and they were great. Then I got a new car and decided to go to another place just for a lower rate. I am now going back to State Farm due to their great customer service and their willingness to help me better understand what all the number talk means. I appreciate each time I have been in touch with Scott, as he has been patient with all my questions, and really taken the time to hep me understand my coverage even if I wasn't to come back to State Farm. Great experience overall."
"Thanks Cassidy! We appreciate your feedback and we appreciate working with people like you at our agency."
Adam Mangone
November 19, 2021
"Bekka and her team are excellent. They are professional, knowledgeable and patient. They take the necessary time to answer any questions that you have and walk you through policy. I highly recommend Bekka and her team."
"Thanks Adam! We really appreciate hearing from you. Thanks so much!"
Brittany Horne
October 11, 2021
"I called to get a quote today about auto insurance. Scott was able to call me back quickly, get the information needed and get me a quote that was WAY less then what I had been quoted by numerous other insurance companies. I was so pleased I signed up today. Thanks Scott!"
"Thank you Brittany! We appreciate that you are working with us. Scott is the best :)"
Drew Meyer
September 15, 2021
"Becky is the best. I am no longer with this office due to a move, but wish I could still work with Becky. She goes the extra mile to help and makes working with insurance a breeze. Highly recommend!"
"Hi Drew - Thanks for the feedback. We appreciated that you were a customer for so long"
Jared Gabrish
May 7, 2021
"Great customer experience! Also saved me money."
"Thanks Jared, thanks for working with my agency!"
Layne Hermansen
May 3, 2021
"Always responsive to my insurance needs!"
"Thanks, Layne! We appreciate you very much!! :)"
Ahmad mojtoba riyadh
March 29, 2021
"I am so glad that I found becky. So far she has been really supportive and professional. Very quick and responsive. I can rely on her that she got my back."
"Thanks so much, Ahmad - we appreciate you as a client!"
Sarah Dilawar
March 3, 2021
"I'm really grateful with Becky! Always very sweet and helps me right away!"
"Thanks, Sarah! We appreciate you. Becky is the greatest!"
Jeanie Coleman
December 14, 2020
"Answered my email right away. Called and spoke to Scott and he was extremely helpful and got both my auto and renters policy started. Answered all my questions. Within minutes I had the binders for both policies. Installed the app. Would definitely recommend."
"Thanks so much, Jeanie! We appreciate you!"
GjTaylor
November 15, 2020
"Never in 60 years of dealing with insurance has anyone screwed up a simple transfer of renters insurance from az to ut. Gave her all the information regarding agent and coverage In AZ. Wanted basically same coverage here as had been done multiple times. Ended up getting overbooked 4X the amount which has not been resolved yet so cancelled policy immediately when nothing done...now am still getting BILLED for time covered and paid for in Arizona...no response from state farm or Bekka...unbelievable."
"Hi Gloria - I know we've connected with you about this, but I wanted to respond publicly so our customers know that you've changed your mind towards your criticism of my office. As we discussed, you left your messages very early on a Saturday morning and unfortunately we didn't receive them until Monday morning when our office opened. We promptly returned your call at that time. We were able to complete the transfer of your renters policy from AZ to UT, but that did take time for State Farm to process. Normally it takes several business days to complete and because of the world wide COVID pandemic and all the natural disasters across the country this year State Farm is working requests as fast as they can. Understandably claim services for customers is a priority and the clerical transfers tend to take a few days longer than is typically normal. Now that we have discussed your billing I believe we are all understanding that you are not being over billed for your policies. I'm happy that my office was able to speak with you for an hour yesterday hearing about your life and making sure we have everything satisfied to your needs. While there was initial confusion about what was happening to your policy my office is thorough in our care for customers and responding to their needs. So glad it all worked out. I appreciate your feedback; we absolutely don't want you to think poorly of your experience and when problems are mentioned we work to fix them quickly. Take care."
Christina Jones
October 29, 2020
"Bekka and her team at State Farm are kind and quick to respond. I have switched over as her rates are competitive and she is always on top of it!"
"Thanks so much Chris - we enjoy working with you!"
Brooke Koelndorfer
October 1, 2020
"Bekka Carlson and team are incredibly helpful. They're always responsive and go above and beyond when I have a request or question. Highly recommend State Farm and this office to anyone looking for insurance!"
"Thanks so much for saying so Brooke! We appreciate you!"
Ariel Branden
August 19, 2020
"Scott returned my phone call the same day I left a message inquiring about a new auto insurance policy. He was very thorough and patient, even when I asked him to review the policy line-by-line with me several times to make sure I understood what I was purchasing. I was able to purchase great coverage at a much lower price compared to other big-name insurance carriers."
"Hi Ariel! Thanks so much for that feedback. We appreciate you being at our agency!"
Tanvir Ahmad
July 23, 2020
"Very helpful agents."
"Thanks Tanvir! We appreciate the feedback!"
Rabia Abbasi
July 22, 2020
"Great customer service"
"Thank you!"